Safe AI for insurance companies

Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI. 

Start the revolution in customer service with secure AI for your industry. Whether it’s damage reports, customer data changes or questions about policies, deepassist understands your customers’ concerns on all channels and supports employees in solving problems. Better service KPIs lead to happier customers and more satisfied employees.

deepassist at a glance

deepassist has the relevant knowledge in the utilities industry and is ready for immediate use.

Use the same language model
in all communication channels (telephone, e-mail, chat, web forms, etc.) for consistent and efficient interactions.

ChatGPT & Co. are powerful text generators. In order to use them safely in the corporate environment, they must be used in a controlled manner.

Our AI decisions are 100% transparent and comprehensible. Investment security with regard to the upcoming EU AI Act.

Solved requests in the first customer interaction
Average Handling time Reduction
DSGVO Stempel

Automate the processing of your customer service emails

Here we show you how you can automate responses to customer emails with deepassist and Microsoft Dynamics 365.

And this is just one use case of many.

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Automate Your Customer Support

During a short demo appointment, we will show you how we automate routine enquiries via telephone, email and chat.

Customer service is the decisive factor in the insurance industry

"…customer service offers one of the few opportunities available to transform financial services interactions into memorable and long lasting engagement."
The next frontier of customer engagement: AI-enabled customer service (March 27th, 2023)

Discover how you can best integrate deepassist into your customer service.