Safe AI for facility management companies

Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI. 

Start the revolution in customer service with secure AI for your industry. Whether repairs and maintenance, conflicts with neighbours or questions about billing, deepassist understands your customers’ concerns across all channels and supports employees in solving problems. Better service KPIs lead to happier customers and more satisfied employees.

deepassist at a glance

deepassist has the relevant knowledge in the utilities industry and is ready for immediate use.

Use the same language model
in all communication channels (telephone, e-mail, chat, web forms, etc.) for consistent and efficient interactions.

ChatGPT & Co. are powerful text generators. In order to use them safely in the corporate environment, they must be used in a controlled manner.

Our AI decisions are 100% transparent and comprehensible. Investment security with regard to the upcoming EU AI Act.

~85%
Solved requests in the first customer interaction
~30%
Average Handling time Reduction
DSGVO Stempel

Automate your customer service with deepassist

In this video, we show you how to use deepassist to turn an annoying IVR (Press 1 for…) into a smart voicebot.

And that’s just one use case of many.

Play Video

Automate Your Customer Service

During a short demo appointment, we will show you how we automate routine enquiries via telephone, email and chat.

Optimise your facility management with semantic AI

"deepassist saves time, increases safety and simplifies the workflow. The use of AI optimises the process and improves quality."
Stefan Wanner
Head of Callservices | Stadt Wien - Wiener Wohnen Kundenservice

Discover how you can best integrate deepassist into your customer service.