Stadtwerke Hamm: In 6 weeks to a modern call center with deepassist

Case Study • 24.02.2023 In 6 weeks to a modern call center with deepassist Stadtwerke Hamm has remained a reliable gas and energy supplier for its customers even in turbulent times. Thanks to solid and foresighted purchasing management, the price increases were significantly lower than those of many other suppliers – but they could not […]

From call to solution: real-time support in modern customer service

Case Study • 30.05.2023 From call to solution: Real-time support in modern customer service Do you know what a “Donnerbalken” is? Our AI does. deepassist helps the employees of the Wiener Wohnen service number to better understand their customers, optimise processes and increase quality. In times of a pandemic, energy crisis and rising inflation, service […]

Public Transport

Safe AI for public transport companies Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a Demo Start the revolution in customer service with secure AI for your industry. Whether it’s questions about annual tickets, lost items or […]

Facility Management

Safe AI for facility management companies Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a Demo Start the revolution in customer service with secure AI for your industry. Whether repairs and maintenance, conflicts with neighbours or questions […]

ITSM

Safe AI for IT Service Management Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a Demo Start the revolution in IT service management with secure AI. Whether it’s problems with permissions, the VPN connection or the printer, […]

Insurance

Safe AI for insurance companies Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a Demo Start the revolution in customer service with secure AI for your industry. Whether it’s damage reports, customer data changes or questions about […]

Utility Services

Safe AI for utility companies Mit den vortrainierten Branchenlösungen ersparst Du Dir Trainingsaufwand und kannst deepassist rasch einsetzen. Request a Demo Start the revolution in customer service with secure AI for your industry. Whether it’s changes to the budget billing plan, meter reading notifications or questions about billing, deepassist understands your customers’ concerns across all […]