Senior Backend Developer (f/m/d)

To strengthen our team, we are looking for you – a Senior Backend Developer (f/m/d) who will play a leading role in supporting our software development team in the development of our new product and the further development of the backend system for our Semantic AI platform, deepassist. As an ideal candidate, you have very […]

Project Manager / Executive Assistant (f/m/d)

We are looking for a Project Manager (f/m/d) with a passion for Artificial Intelligence and the coordination, planning and management of internal and external projects. Let’s start with what deepsearch can offer you: Our solution is one of the leading technologies in the field of NLU (Natural Language Understanding) worldwide. You’ll be working at the […]

ITSM

Safe AI for IT Service Management Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a demo Start the revolution in IT service management with secure AI. Whether it’s problems with permissions, the VPN connection or the printer, […]

Intelligent automation for insurance: 700,000 emails processed more efficiently

Foto von einem Ausblick über die Dächer von Wien, der Himmel ist bewölkt und es ist Sonnenuntergangstimmung. In der Mitte des Bildes ist ein weißer Stern eingefügt. Intelligente Automatisierung in der Versicherungsbranche

Case Study • 28.10.2024 Intelligent automation for insurance: 700,000 emails processed efficiently Our client is one of the leading insurance groups in CEE and understands the immense importance of first-class and efficient customer service, which must be both timely and of high quality, no matter how demanding the customer’s requests may be. deepsearch has made […]

From call to solution: real-time support in modern customer service

Ein Foto von den Dächern der Stadt Wien. Mittig in weiß das Logo des Stadt Wien | Wiener Wohnen Kundenservice.

Case Study • 30.05.2023 From call to solution: Real-time support in modern customer service Do you know what a “Donnerbalken” is? Our AI does. deepassist helps the employees of the Wiener Wohnen service number to better understand their customers, optimise processes and increase quality. In times of a pandemic, energy crisis and rising inflation, service […]

Stadtwerke Hamm: In 6 weeks to a modern call center with deepassist

Ein Foto von einem Feld voller Solarpanele. In der Mitte in weiß das Logo der Stadtwerke Hamm GmbH.

Case Study • 24.02.2023 In 6 weeks to a modern call center with deepassist Stadtwerke Hamm has remained a reliable gas and energy supplier for its customers even in turbulent times. Thanks to solid and foresighted purchasing management, the price increases were significantly lower than those of many other suppliers – but they could not […]

Public Transport

Safe AI for public transport companies Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a demo Start the revolution in customer service with secure AI for your industry. Whether it’s questions about annual tickets, lost items or […]

Facility Management

Safe AI for facility management companies Mit der KI deepassist kannst du strategisch über alle Kanäle Dein Kundenservice verbessern ‒ und zwar mit der Kombination aus Machine Learning + Symbolic AI.  Request a demo Start the revolution in customer service with secure AI for your industry. Whether repairs and maintenance, conflicts with neighbours or questions […]

Utility Services

Customer service AI in the utilities industry deepassist is an innovative AI solution for the customer service of energy supply companies. Request a demo Audit-ready Industry-specific Controls LLMs Strategic Whether it’s a meter reading notification or an electricity bill – deepassist understands requests in milliseconds deepassist understands your customers’ questions on all channels and supports […]