deepassist AI in customer service: safe & controlled
Industry-specific customer service AI – naturally GDPR and EU AI Act compliant.
Safe customer service AI – ideal for highly regulated industries
deepassist was developed specifically for sensitive sectors such as utility services, insurance and the housing sector. With a focus on transparency, traceability and data protection, our customer service AI meets all the requirements of the GDPR and the EU AI Act. This allows you to automate reliably, in compliance with the law, in accordance with the highest security requirements and always retain complete control.
FOR YOUR CUSTOMER SERVICE SYSTEM
deepassist analyzes inquiries and extracts relevant data
The deepassist AI recognizes concerns precisely, automatically extracts relevant information such as customer data or contract details and transfers it seamlessly to your customer service system. The result: faster service, less manual work and more satisfied customers – efficiently and reliably.
INDIVIDUAL KNOWLEDGE GRAPH
Pre-trained for your industry, tailored to your company
With our industry-specific pre-trained solutions, you can create your effective AI model in a short amount of time. This is backed by our knowledge graph with over 300,000 concepts. Our intuitive user interface enables secure testing and continuous optimization for all types of customer issues – directly in the department. This means maximum precision and scalable automation.
AI in customer service Fully scalable
Trained once, usable in all channels
Use deepassist AI across all channels – from agent augmentation to customer self-service. Once adapted to your company, it can be used for email, telephone, chat and social media without any additional training. The sustainable solution for efficiently scalable customer service.
