deepsearch:
Artificial Intelligence from Vienna
What began as the idea of two Austrian visionaries is now one of the top 5 natural language technologies in the world.
We live technology and language
Our team
Roland Fleischhacker
CEO
35 years of experience in setting up and managing IT companies. Serial Entrepreneur.
Christoph Kränkl
CSO
25+ years leading IT-managementpositions at Microsoft, SAP, T-Systems.
Our mission
We believe that the automation of cognitive tasks is the next great revolution of our age. Tasks that could previously only be carried out by human intelligence can now be performed by artificial intelligence. With deepassist, we are already helping companies to benefit from the huge potential of Causal Natural Language Understanding.
Our vision
Our goal with deepassist is to become the leading C-NLU solution and to lead the automation of cognitive tasks on a global scale. deepassist is language and application agnostic and thus has the potential to become the world’s first general artificial intelligence for Natural Language Understanding.
Roland Fleischhacker, CEO
Roland Fleischhacker founded the first Austrian SAP partner back in 1988. Under his leadership, he merged the company with Plaut and expanded the team to over 500 employees. Over the next few years, he developed a successful business model that led Plaut to go public. Roland Fleischhacker is a serial entrepreneur who has built up a high-caliber personal network over the years.
Reinhard Pötz, CTO
Reinhard Pötz founded deepsearch with Roland Fleischhacker. They have been working together on the automation of cognitive tasks for 15 years. Reinhard Pötz is a member of the Apache Software Foundation, the world’s largest open source organization. He is a proven semantic web expert and an excellent team builder.
deepassist – secure, transparent & explainable
With deepassist, we support companies and public institutions that handle high volumes of messages. In the customer service departments of the utilites sector, insurance companies, ITSM, public transport and facility management companies, deepassist helps to understand and structure complex language data.
Routine tasks are automated – this reduces the workload for employees across all channels and frees them up to focus on more challenging tasks and provide better customer service.
Automate customer service
Let’s plan together how you can best integrate AI into your customer service to improve it.
BBG & ANKÖ
As an official partner of the Bundesbeschaffung GmbH (BBG), we meet the strict quality and procurement criteria for public procurement in Austria – thereby enabling public contracting authorities to work with us in a legally compliant and efficient manner.
In addition, we are ANKÖ-certified and are therefore listed in the Austrian Contractor Registry as a verified and reliable company. Both certifications reflect the high standards we consistently uphold in our work with our clients and partners.
You want to work with us?
Let’s talk about it: Press & Speaking Engagements
Would you like to write about us? Are you looking for expertise in the field of artificial intelligence? Do you need a speaker on the topic of automation in customer support?
Look no further – we’re here to help. Please contact our press department.