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Insights, strategies, success stories. Less buzzwords, more substance. Here you’ll find well-founded AI insights, practical industry strategies, and inspiring case studies.

Latest Insights 

Causal Guardrail Reasoning Whitepaper

How the combination of large language models (LLMs) and causal logic leads to the development of production-ready AI systems for customer service.

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Articles & Insights

  • Whitepaper

Causal Guardrail Reasoning Whitepaper

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Partnerschaft Natuvion und deepsearch zur Kundenservice Automatisierung für Energieversorger
  • Partner Spotlight

Natuvion & deepsearch: Safe AI Agents for Customer Service in the Energy Sector

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Anfragenmanagement mit deepassist KI für Energie 360°
  • Case Studies
  • utility services

Inquiry management with deepassist AI – Energie 360° relies on transparent email automation in customer service

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  • Blog

Customer experience as a competitive advantage: Customer service automation is the key to success

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Stadtwerke Hamm Public Transport
  • Case Studies
  • Public Transport

deepassist Voicebot automates every second call at Verkehrsbetriebe Hamm

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Intelligente Automatisierung für Versicherung mit deepassist
  • Case Studies
  • insurance

Intelligent automation for insurance: 700,000 emails processed more efficiently

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