Inquiry management with deepassist AI – Energie 360° relies on transparent email automation in customer service
Case Study Inquiry management with deepassist AI – Energie 360° relies on transparent email automation in customer service Energie 360°, one of Switzerland’s leading energy providers, stands for sustainable and tailored energy and mobility solutions. However, as the company grew, so did the number of incoming email inquiries – increasing by an astonishing 140 percent […]
OOWV: Automated meter readings in the shortest time
OOWV: Automated meter readings in the shortest time
Stadtwerke Hamm: In 6 weeks to a modern call center with deepassist
Case Study • 24.02.2023 In 6 weeks to a modern call center with deepassist Stadtwerke Hamm has remained a reliable gas and energy supplier for its customers even in turbulent times. Thanks to solid and foresighted purchasing management, the price increases were significantly lower than those of many other suppliers – but they could not […]