From call to solution: real-time support in modern customer service

Ein Foto von den Dächern der Stadt Wien. Mittig in weiß das Logo des Stadt Wien | Wiener Wohnen Kundenservice.

Case Study • 30.05.2023 From call to solution: Real-time support in modern customer service Do you know what a “Donnerbalken” is? Our AI does. deepassist helps the employees of the Wiener Wohnen service number to better understand their customers, optimise processes and increase quality. In times of a pandemic, energy crisis and rising inflation, service […]